Posts about Boerne

May 18, 2010 by Cindy

Marketing Can't Erase Bad Customer Service

Customer service is the process of taking care of a customer before, during, and after the sale. While the level of service may differ with the value or cost of the goods or service, the outcome should be the same: a pleasant customer experience that reinforces perceptions gathered through marketing materials, referrals, etc. That's the theory, at least.

May 12, 2010 by Zachary

Lamenting the Loss of Portfolio Pieces

In case you haven't noticed—and judging by the attendance, you haven't*—we made a few changes the other day over at our portfolio. We're not talking major renovations; I simply added three items and removed two. However, the experience left me with a touch of melancholy.

The two items I cut from the list—the...

July 30, 2008 by AMac

In With the New : A Fiddlin' Frogs Story

A few months ago, an eager business owner walked into Digett looking for a new identity. Not as a person, but as a company—Fiddlin' Frogs, to be exact. Fiddlin' Frogs was, at the time, a small boutique in Boerne specializing in trendy, wearable clothing, unique furniture, and some other merchandise you'd have to see to believe.

April 12, 2007 by Mark Figart

Presentation to Commissioners Court Evokes Public Response

"I bet there's a lot of margin on that deal," said an acquaintance, somewhat sarcastically, at a business mixer on Wednesday afternoon. He had read the piece in the Boerne Star that reported my proposed fee of $1,000 to supply the County with a new web site, along with a $75/month "maintenance" fee.

February 20, 2007 by Joann

Back to Nature

Most of us at Digett are outdoor enthusiasts and all about getting back to nature. So naturally, when the Cibolo Nature Center hosted the recent Boerne Chamber Mixer, we were there. They just happen to be our friends too.

February 13, 2007 by Mark Figart

Jesse's making good music with Peacefield

So great to see Jesse in the office today. His latest band, Peacefield, really sounds nice. Jesse was kind enough to stop by the office to help Joann with a little planning that she has taken on related to the upcoming Boerne Adventure Fest. Thanks for the help, Jesse, and don't be such a stranger. Lori and I hope to catch you on stage soon.

January 19, 2007 by Mark Figart

Computer Support & Repair in Boerne

It's not always easy finding a good computer repair technician. We found Nick Hurst over at Cibolo Computers to be professional, articulate, prompt and very reasonable on pricing. Thanks for the help, Nick!

January 16, 2007 by Mark Figart

Boerne (and Digett phones) Under the Weather

A cold spell has settled in over the Texas Hill Country, and some accompanying rain and sleet has done a number on our little town of Boerne. Roads are pretty much impassable, so the team works from their respective homes and we each battle cabin fever. Colin suggests hot tea, and I opted for a little music to help lighten the mood.

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