When People Ignore your Brand: A Guide to Killing Marketing Fatigue

Posted by Emma Ruehl on August 27, 2015

We’ve all been there. Your team creates an amazing marketing piece or package, and users aren’t biting. They’re not opening it, posting, retweeting, or contacting you. The content is great, but the time investment just isn’t paying off.

How did this happen? Even the most expert marketers can be subject to customers tuning out their messages. At a certain point, your content can filter out of their minds and become background noise. Let’s locate that point and how to avoid it. It’s easy to fall into the trap of sending too many marketing messages, especially emails. How many times have you signed up for a new email subscription, only to check your inbox hours later to find it flooded with a mountain of emails (read: brain work)? Unsubscribe.

Perhaps you liked a new local coffee shop’s Facebook page because they have great lattes. However their posts are centering around your town’s night life and the intern’s Instagram food photos. Unlike.

Where is the value to the consumer? Are we meeting him in his terms? What he wants to see and when he wants to see it? Let’s make this about him, and less about patting ourselves on the back for how often we can post or email.


Court your new email prospects conservatively. Your messages should be simple and straight-forward. Make it personal; send the first mini campaign from your own business email account. You’re aiming for your recipients to value your relationship and position yourself as their own go-to source of contact. It helps to keep an eye on your analytics (open rates, unsubscribes, engagement, spikes, and dips). If what you’re doing isn’t working, change it!


When it comes to blogging, keep an ear out for what your audience wants to see. Ask yourself who will help spread your content. And what’s in it for them? Remember, we care that one person loves your content, but 1,000 people sweetens the deal.

Social Media

Tread lightly on social media. We still need to go there, but a little insider tip: Facebook pays attention when your posts aren’t successful and will de-promote your content accordingly. If you’re new to marketing your brand on social media, it may serve you well to test your content on Twitter first. Twitter’s algorithm is much simpler and doesn’t discriminate less successful posts. Regardless of your social road of choice, your main goal is engagement--shares, likes, reposts, comments, and tags. Watch those stats diligently, and reap your conversion rewards.


Get thought-provoking and actionable insights to improve how your firm makes a connection with your customers.


The content of this field is kept private and will not be shown publicly.

Plain text

  • Lines and paragraphs break automatically.
  • Web page addresses and email addresses turn into links automatically.