And it's mainly because I want to add that a client always should check any potential design to ensure it meets their content needs. This is a collaborative process that strives to align client needs/expectations with our expertise. If it's done properly, we shouldn't run into the kind of situation Andrew's describing here.

That said, it brings up an interesting point about the primacy of design vs. content. Andrew makes a good point that looks do matter, despite what we tell ourselves, but at what cost? When is a redesign called for?